Adjusting the price of a COUPON ***REPOST

I still get a lot of questions on this issue, so I thought I would repost it for all my new readers.
Trouble with adjusting the coupon down?

This week at Walgreens they have Ritz crackers on sale for buy one at $1.99 and get one free.
You can combine this deal with a $2 off 2 manufacturer coupon making these free!
I  bought mine with no problem, the cashier just put the value of my coupon in as $1.99 instead of $2.00, but  I have gotten several emails from my reader telling me they were not able to use the coupon. 
I had a problem trying to buy the Ritz crackers tonight at Walgreen’s. I had 4 boxes and 2 coupons. She rang all my stuff up. Then as she was scanning my coupons, she said it wouldn’t ring up my 2nd coupon. She said that after the first coupon, there was only $1.98 left and since the coupon was for $2, it wouldn’t let her do it. I asked her if it should just go against the total purchase … because I was owing more than 2 cents. She said it goes per item. So, she gave me back my coupon and I ended up paying $1.98 for 4 boxes … not really the deal I was hoping for!”

  I called Customer Service several times about it, but being that it was not MY transaction they were not able to help much.  They told me it was a problem with the coupon, I asked if they could price adjust it , and they would not give me an answer.  
This morning I saw that my blog friend Momsbyheart had posted a letter from Walgreens Corporate office telling them that yes you can price adjust a coupon down to the value of the item.  Click here for your own copy. I will print his out and carry it with me in my coupon binder that way if this happens I will be able to show the cashier, the corporate policy.
SO the cashier needs to lower the value of the coupon from $2 to $1.99 and it will work fine. Or adjust the price of the crackers up to $2.  A simple fix!
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Walgreens ?????

These are just 2 of the emails I got this weekend asking me about Register Rewards at Walgreens.
Angie said…

I was at a Walgreens in Meridian today talking to some of the cashiers about the catalinas. They told me that you will no longer be able to use a catalina to “pay” for items if you are expecting to get a catalina on that purchase. They said it was new programming and it was something that just started. Have you heard anything about this from your Walgreens?

Joanne said…I have been following your blogs a lot. I went to Walgreens today and they said that if you use a coupon for an item, you will not get register rewards for that item. This happened to me and it never printed any out. They said it was due to the coupons. Is that what you have found to be true in your Walgreens?


I have called Walgreens Customer service and they said that their store Policy HAS NOT changed and you should still be able to use a catalina or a coupon and have a Register Reward print ( as long as either one of them does not prohibit the use of them together) I am not able to get this in writing, so it makes it hard for you as a customer if this does happen, to stand up for yourself. BUT if this does happen please ask for a manager, if it still is not resolved call customer service 1-800-925-4733 and hopefully all the stores will have a unified coupon acceptance. The manger does have the right to limit the quanity of items you buy, but as far as I understand it is Walgreens that programs the conditions on the Register Rewards ( so it should not be up to one store or one manager to change this)  I wish I had a better answer for you all, but being that it was not my “issue” customer service is able to help me much!

Walgreens Thrifty Tips

Did you go to Walgreens this week only to find the items you went for are all out of stock?

First off I feel like I need to take a minute and talk about “playing nice” I know we all want to get a great deal. I have been talking to my local Walgreens manager. ( who is SUPER coupon friendly) We have been talking about the best way to provide good service to all shoppers. When one or two people come in and clear the shelf within the first few minutes of a sale, that makes 2 people happy. But hundreds of others come in wanting a good deal disappointed they are out of stock. For example, I knew the diaper sale this week would sell out within the first day. I do not shop on Sunday so I knew I would miss out on this sale. So I just asked to place a diaper order, This way I get what I need and it does not take away from everyone else. This coupon CRAZ has taken off like crazy the last few months, good managers, like at my local store, are trying to do their best to keep the store stocked with the “hot” items. They are happy to see us walk in with coupons in hand!

I have learned to ask when the new shipments come in, the store will be restocked and most the deals I want are there. If not, I ask for a raincheck. Unfortunately they can’t give rainchecks for Register Rewards. If I miss out, yes I am disappointed but there is always another good deal around the corner.

I do buy a lot at Walgreens. If it is a good sale week I am there 4-5 times a week. But I never clear the shelf, I buy in small quantities throughout the week. If I go the last day of the sale, late in the day and they still have a lot on the shelf THEN I go ahead and load up. Knowing everyone has had a chance to get in on the sale.

I have to say that I think my local walgreens is amazing with good customer service, they have always treated me very well. But I know many other stores have staff that might not be as well informed on coupon policy, and tend to give incorrect info. Be kind, a smile goes a long way, if the cashier is having trouble with your coupons, politely ask for a manager. If the manager is still unable to help you, in this case, I would suggest you please call the customer service number at Walgreens 1-800-925-4733. They will then be able to better train there staff better and make it easier for you in the long run.

I always check out at the Cosmetics counter, it is less busy and does not clog the front of the store with transactions that take longer due to coupons. My local Manager actually asked to please ask couponers to check out at the make up counter, SO keep that in mind! If you have more than one transaction and someone is behind you, think about letting them go before you.

Last but not least, my Local Walgreens has offered to have me teach an informative class right in the store. I would show you how I shop, which coupons to use, and the coupon policy’s. The Manger will be there to help answer questions and make shopping there a great experience. MY QUESTION for you is, would this be something you would like me to do? Would you want to come? Let me know what you think. For my readers out of state, we are working with Walgreens to do a Podcast in the store with the same info.

COUPON POLICY – Local Stores UPDATE 3/11

Please note that each state, each store can differ on  store coupon policy, and they can change from week to week.  These changes apply to my local stores, please check your own stores to see if they have changed too.  I have put this weeks changes in red. Updates as of 3/11/09

I get a lot of questions about coupons, and company policy.  So this week I called around, and talked to the Customer Service in each store asking them what their coupon policy’s are.  I must warn you most cashier have no idea what the coupon policy is in their store.  It is so important to be informed, and be an educated coupon shopper.  Some stores are a little more coupon friendly than others.  If you get a crabby cashier that acts like you are robbing the store, for using coupons.  Remember the store DOES get paid back for your coupons from the manufacturer. A coupon is just like paying with cash.  It just comes from the manufacturer, not you.

Albertsons-
  •  will take all MFR ( manufacturer coupons) and you can stack it with an Albertsons in-store coupon
  •  will take printed coupons
  •  as of 4/3/09 they will no longer take competitors ad coupons
  • Will not take Internet printable competitors coupons
  • WILL  take Walgreens Register Rewards Catalina Coupons 
  •  DO NOT match competitors ads or prices
Walgreens-
  • will take all MFR coupons, and you can stack it with a Walgreens in-store coupon
  • will take printable Internet coupons
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
  • DOES NOT take albertsons catalinas
Rite Aid-
  • will take all MFR coupons, and you can stack it with a Rite Aid in-store coupon
  • will take printable Internet coupons
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Shopko-
  • will take all MFR coupons, and you can stack it with a Shopko in-store coupon
  • will take competitors coupons coupons, Like Fred Meyer, Walgreens…
  • will price match, others ads ( as long as it states the price, no 50% off, no buy 1 get 1 free) The items must be in stock at the competitors ad price.  Ad must be current, and bring Ad with you.
  • will take printable Internet coupons
Walmart-
  • will take all MFR coupons
  • will take competitors coupons coupons, Like Fred Meyer, Walgreens…
  • will price match, others ads ( as long as it states the price, no 50% off, no buy 1 get 1 free) .  Ad must be current, and bring Ad with you.
  • will take printable Internet coupons (some stores have stopped or limited them)
  • for an online copy click here to read , you might want to print it out and carry it with you.
Winco-
  • Will take MRF coupons
  • As of March 2009 they will now take printable coupons that will scan.
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Fred Meyer-
  • Will take MRF coupons
  • will take printable Internet coupons, as long as it says Manufacturer coupon on it
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Target-
  • will take all MFR coupons, and you can stack it with a Target in-store coupon.  As long as the total of the coupons are more than the price of the item.
  • will take printable Internet coupons, as long as it says Manufacturer coupon on it and it must scan.
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Kmart-
  • will take all MFR coupons
  • Will now take printed coupons, See press release here
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
  • if you sign up at Kmart.com and join their email list, they send special like double or triple coupon sales.
Please remember company policy differ from region to region. They may change at any time. You need to always check with your stores management,, educate yourself, and  write down their name, the day to spoke with them.  Many times you will know the stores coupon policy’s better than the cashiers. 
 Be kind, save money and have fun doing it!

COUPON POLICY – Local Stores UPDATE 3/11

Please note that each state, each store can differ on  store coupon policy, and they can change from week to week.  These changes apply to my local stores, please check your own stores to see if they have changed too.  I have put this weeks changes in red. Updates as of 3/11/09

I get a lot of questions about coupons, and company policy.  So this week I called around, and talked to the Customer Service in each store asking them what their coupon policy’s are.  I must warn you most cashier have no idea what the coupon policy is in their store.  It is so important to be informed, and be an educated coupon shopper.  Some stores are a little more coupon friendly than others.  If you get a crabby cashier that acts like you are robbing the store, for using coupons.  Remember the store DOES get paid back for your coupons from the manufacturer. A coupon is just like paying with cash.  It just comes from the manufacturer, not you.

Albertsons-
  •  will take all MFR ( manufacturer coupons) and you can stack it with an Albertsons in-store coupon
  •  will take printed coupons
  •  as of 4/3/09 they will no longer take competitors ad coupons
  • Will not take Internet printable competitors coupons
  •  DO NOT match competitors ads or prices
Walgreens-
  • will take all MFR coupons, and you can stack it with a Walgreens in-store coupon
  • will take printable Internet coupons
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
  • DOES NOT take albertsons catalinas
Rite Aid-
  • will take all MFR coupons, and you can stack it with a Rite Aid in-store coupon
  • will take printable Internet coupons
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Shopko-
  • will take all MFR coupons, and you can stack it with a Shopko in-store coupon
  • will take competitors coupons coupons, Like Fred Meyer, Walgreens…
  • will price match, others ads ( as long as it states the price, no 50% off, no buy 1 get 1 free) The items must be in stock at the competitors ad price.  Ad must be current, and bring Ad with you.
  • will take printable Internet coupons
Walmart-
  • will take all MFR coupons
  • will take competitors coupons coupons, Like Fred Meyer, Walgreens…
  • will price match, others ads ( as long as it states the price, no 50% off, no buy 1 get 1 free) .  Ad must be current, and bring Ad with you.
  • will take printable Internet coupons (some stores have stopped or limited them)
  • for an online copy click here to read , you might want to print it out and carry it with you.
Winco-
  • Will take MRF coupons
  • As of March 2009 they will now take printable coupons that will scan.
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Fred Meyer-
  • Will take MRF coupons
  • will take printable Internet coupons, as long as it says Manufacturer coupon on it
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Target-
  • will take all MFR coupons, and you can stack it with a Target in-store coupon.  As long as the total of the coupons are more than the price of the item.
  • will take printable Internet coupons, as long as it says Manufacturer coupon on it and it must scan.
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
Kmart-
  • will take all MFR coupons
  • Will now take printed coupons, See press release here
  • DOES NOT match competitors ads or prices
  • DOES NOT take other stores in-store coupons
  • if you sign up at Kmart.com and join their email list, they send special like double or triple coupon sales.
Please remember company policy differ from region to region. They may change at any time. You need to always check with your stores management,, educate yourself, and  write down their name, the day to spoke with them.  Many times you will know the stores coupon policy’s better than the cashiers. 
 Be kind, save money and have fun doing it!

Thrifty Walgreens Deals

These deals at Walgreens would have been $26.27 + tax
I paid $2.10 ( $1.58 of that was tax) 
Plus I got back at $3.50 Register Reward good towards my next purchase.

Here is how I did it:

Colgate Max Toothpaste $3.29
-use .75 cents off coupon from the 2/22 smart source coupon insert
-get back a $3.50 Register Reward good towards your next purchase
Final price FREE plus a .96 cents overage


Glade Motion Sensor Sense and Spray $9.99
-use $4 MFR (manufacturer coupon) from 2/8 smart source coupon insert
-then use $4 instant value walgreens coupon from Easy Saver Catalog page 29.  These are the little coupon books found right in the store next to the weekly ads.
Final price 1.99

Glade Lasting Impressions Fan- powered Fragrance kit $9.99
-use $4 MFR (manufacturer coupon) I think it was the 2/8 smart source, but not sure
-then use $4 instant value walgreens coupon from Easy Saver Catalog page 29.  These are the little coupon books found right in the store next to the weekly ads.
Final price 1.99

Candy 3 for $3
Used $9 in Catalina Register Rewards from last week 

 Tip –the candy I bought as  “filler” item.  At Walgreens you can use one MFR coupon per item,( but you can stack it with an in-store coupon too they don’t count in-store coupons.) I had 3 items the toothpaste, 2 glade items but  I had 1 MFR for each item ( 3 coupons 3 items).  At Walgreens they consider the Register Rewards a  MFR coupon,  I wanted to pay for my items with Register Rewards from last week.   But he register will not allow me to do that, being that I had 3 MFR coupons and 3 items.  SO to get around this problem I grab a inexpensive filler item that will bring my item total up to 6, allowing me to pay with 3 Catalina Register Rewards.

Register Rewards Walgreens tip– If you wanted to buy more than one tube of toothpaste, and get back the register rewards on each one.  You will need to pay for them all in separate transactions.  If you by 1 or if you buy 5 , only 1 register rewards will print.  It is best to buy them one at a time, allowing you to get a Register Reward for each one. PLEASE note that some cashiers will allow you do separate transactions, and others will not. 

Register Rewards Walgreens tip- If you pay for the toothpaste get a register reward, then try to pay for another tube of toothpaste with a “toothpaste register rewards” another will not print out.  You could pay for your toothpaste with a ” razor, or baby soap register reward”  and another will print. A little confusing at first, but easy once you get the hang of it!

Adjusting the price of a COUPON

Trouble with adjusting the coupon down?

This week at Walgreens they have Ritz crackers on sale for buy one at $1.99 and get one free.
You can combine this deal with a $2 off 2 manufacturer coupon making these free!
I  bought mine with no problem, the cashier just put the value of my coupon in as $1.99 instead of $2.00, but  I have gotten several emails from my reader telling me they were not able to use the coupon. 
I had a problem trying to buy the Ritz crackers tonight at Walgreen’s. I had 4 boxes and 2 coupons. She rang all my stuff up. Then as she was scanning my coupons, she said it wouldn’t ring up my 2nd coupon. She said that after the first coupon, there was only $1.98 left and since the coupon was for $2, it wouldn’t let her do it. I asked her if it should just go against the total purchase … because I was owing more than 2 cents. She said it goes per item. So, she gave me back my coupon and I ended up paying $1.98 for 4 boxes … not really the deal I was hoping for!”

  I called Customer Service several times about it, but being that it was not MY transaction they were not able to help much.  They told me it was a problem with the coupon, I asked if they could price adjust it , and they would not give me an answer.  
This morning I saw that my blog friend Momsbyheart had posted a letter from Walgreens Corporate office telling them that yes you can price adjust a coupon down to the value of the item.  Click here for your own copy. I will print his out and carry it with me in my coupon binder that way if this happens I will be able to show the cashier, the corporate policy.
SO the cashier needs to lower the value of the coupon from $2 to $1.99 and it will work fine.